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Application Engineer

Location: 

Shanghai, SH, CN, 201300

Req ID:  13995


Current employees: please log into our system to apply

1. Pre-sales supports in analyzing customers' inquiries, understanding their needs and offering them technical solutions.

2. Communicate with customers and collect informations to understand their processes and applications.

3. Use configure system to prepare the quotations for sales team based on the technical needs from customers.

4. Prepare technical documents for bidding and clarify technical issues with customers.

5. Technical agreements examination to ensure final products full-fill customers' requirements.

6. Provide technical supports to production and purchase departments.

7. Support service dept. to analyze on-site problems and solve them on time to improve customers satisfaction.

8. Utilize technical knowledge to provide rapid, accurate and efficient answers to customers and sales engineers.

9. Provide technical suggestions to sales team to sell products or solutions which can meet the customers' needs.

10. Coordinate the internal departments to make sure all products can be manufactured according to customers' requirements.

11. Prepare training documents and offer products training to customers.

12. Other tasks assigned by supervisor.

Special Accommodation

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Ingersoll Rand is committed to achieving workforce diversity reflective of our communities. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request and a member of our team will contact you.

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