Technicien de Maintenance Service

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Job Title:

Service maintenance technician, permanent contract

Localisation :

Chalifert (Seine et Marne) excluding business trips

Business trips: whole of France

About Us :

For more than a century, professionals have trusted the quality and performance of Ingersoll Rand tools to get the job done. Our advanced engineering and manufacturing technologies, often copied but never equaled, have set a standard for excellence. From assembly tools to industrial tools, cordless tools to automotive and aftermarket maintenance tools, we continually strive for excellence.

It is in this spirit that the entire Solution Center Power Tools team at Ingersoll Rand France works, in which our job offer falls.

In order to support the development of the activity in France, we are looking for a Maintenance Service Technician (M/F) ready to take on the new challenges offered

Main mission :

The Service Maintenance Technician is responsible for providing operational support and follow-up to customers for the performance of Services. Tasks include, but are not limited to, commissioning, installation, on-site assistance, execution of the preventive maintenance contract and calibration according to the terms of the signed contract.

Responsibilities:

• Maintain service planning (maintenance, on-site support, calibration, installation and any service offering from the EMEA portfolio)
• Plan and communicate with the customer to facilitate maintenance, on-site, calibration, installation and any service offering of the EMEA portfolio on the set dates.
• Implement warranty service and repairs on tools in accordance with the signed extended warranty contract,
• Administratively manage the activity within its scope (invoice, quote, etc.) and provide the documents
• Manage and optimize the stock of spare parts, carry out the annual stock inventory
• Reporting customer information to relevant departments
• Maintain tools and work environment (service vehicle, tools, PC, spare parts stock)
• Ensure that workshop calibration equipment is maintained in good working order.

Basic qualifications:

• BTS/DUT or equivalent
• Minimum of 3 years of experience in a similar position in an industrial environment
• Ability to understand technical drawings, circuit diagrams and parts diagrams.
• Driving license B required
• Proficiency in Microsoft Office

Place of activity:

• Travel to France to be expected for approximately 50% of the time
• Excluding travel, the position is based in Chalifert (Seine et Marne)

Key skills:

• Flexibility
• Rigor and Autonomy
• Involvement and team spirit
• Communication oriented towards customer satisfaction

What we offer:

• Internal mobility and development within the group
• Social Benefits: Mutual Insurance, CSE Social Works, distribution of free shares, etc.
• 12 days of “RTT” per year
• Tickets restaurant

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Ingersoll Rand Inc. (NYSE:IR), driven by an entrepreneurial spirit and ownership mindset, is dedicated to helping make life better for our employees, customers and communities. Customers lean on us for our technology-driven excellence in mission-critical flow creation and industrial solutions across 40+ respected brands where our products and services excel in the most complex and harsh conditions. Our employees develop customers for life through their daily commitment to expertise, productivity and efficiency. For more information, visit www.IRCO.com.