Ingersoll Rand is committed to achieving workforce diversity reflective of our communities. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. 

Operations Manager

Partenair SAS, Saint-Cyr-l’Ecole, Yvelines, France

About Us 

PARTENAIR has been supporting its customers for 40 years in the treatment of compressed air and industrial fluids. This expertise is used through a wide range of products for compressed air (compressed air filter, compressed air dryer, compressed air refrigerant, condensate treatment) and adaptable elements for filters of all brands. With regard to industrial fluids, the PARTENAIR team supports you in the production of chilled water, vacuum, breathing air and nitrogen.

Job Summary 

As part of the local Management Team, you will be responsible for managing the operations to ensure customer sales orders are processed timely and correctly and dispatched to the customers on-time, while ensuring quality of service and products.

You will ensure that your teams support the commercial team and technical team to deliver high quality service and performance to our customers. You will manage any after-market service requirement and liaise with the commercial and technical teams to provide the customers with the service they require.

You will be responsible for achieving revenue targets and profitability

Responsibilities 

Operational Management:

• • Manage the Operational Teams (Internal Sales Administration and After-Market Service Team & Internal Marketing Team and Logistics & Warehouse Team).
  • Determine action priorities for the Operational Teams.
  • Act as an interface between the various departments of the local Company: Commercial Department, Technical Department, Finance Department.
  • Collaborate with Ingersoll Rand departments, like: Management, HR, Marketing, EHS, IT, Etc.

Strategy and Development:

• • From an Operations point of view define the means to be implemented to develop turnover and Company profitability.
  • Lead initiatives to improve the effectiveness and efficiency of internal processes.
  • Anticipate market developments and the impact on the Companies Operations.
  • Contribute to product launches and the Companies digital activities.
  • Participate and supervise strategic projects for the Company in collaboration with Ingersoll Rand.

Human Resources Management:

• • Participate in staff management, including recruitment, training and performance evaluation.
  • Promote a healthy and motivating work environment.

Relationship with Partners and Stakeholders:

• • Represent the Company to its partners

Controlling and Reporting:

• • Monitor performance indicators and produce regular reports.
  • Interpret the results according to the objectives
  • Participate in the preparation of budget reports and activity reports.
  • Evaluate the business impact of a decision
  • Carry out statistical studies on transport and after-sales service operations

Basic Qualifications 

Fluency in English required.

Knowledge of or sensitivity to IT (software, web, ERP, Microsoft tools – Word, Excel).

Valid driver’s license.

Key Competencies 

• Appetite for communication and customer relations.
• Excellent communication skills.
• Follower of customer-oriented quality management.
• Proven leadership and ability to manage multi-disciplinary teams.
• Rigor, integrity, organizational skills.
• Initiative and autonomy.
• Ability to innovate and adapt to changes.
• Knowledge of the compressed air industry is appreciated.

Ingersoll Rand Inc. (NYSE:IR), driven by an entrepreneurial spirit and ownership mindset, is dedicated to helping make life better for our employees, customers and communities. Customers lean on us for our technology-driven excellence in mission-critical flow creation and industrial solutions across 40+ respected brands where our products and services excel in the most complex and harsh conditions. Our employees develop customers for life through their daily commitment to expertise, productivity and efficiency. For more information, visit www.IRCO.com.