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Field Service Engineer

Location: 

VIGNATE, IT, 20060

Req ID:  8864


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Field Service Engineer - Garo

Location 

Vignate, Italy – hybrid

About Us

Ingersoll Rand advances the quality of life by creating comfortable, sustainable and efficient environments.  Our products, systems and solutions increase the efficiency and productivity of industrial, commercial operations, homes, and improve the health and comfort of people around the world.  We have opportunities for career growth through our diverse businesses which manufacture and service many well-recognized brands.

Job Summary

Garo, part of Ingersoll Rand group, is the world leader in liquid ring technology and provides customized products and solutions for the most demanding applications in the Oil & Gas, Chemical and Petrochemical industries. We are looking for a Field Service Engineer that will supervise the commissioning of new units (from erection step to start-up) and shall cooperate with Project Team for any possible troubleshooting.

 

Responsibilities

  • Commissions new systems at customers‘ premises, following an agenda shared with the Service Manager;
  • Ensures the customer is ready for the commissioning and has got all the necessary connections and tools, before finalizing agenda and logistic;
  • Keeps track of the upcoming new systems start-ups;
  • The function shall also be able to perform compressors overhaul either at job site and production site.
  • Carries out inspection and refurbishment of liquid ring compressors;
  • Supports the Service Manager in the preparation and provision of trainings for customers, colleagues, representatives;
  • Reports issues and technical claims raised during the start-ups and ensures an efficient information flow to grant proper follow-up both to customer and internally;
  • Troubleshoots systems/compressors providing  detailed instructions to internal and external customers;
  • Supports the draft of the root cause analysis and the identification of the status of eventual technical claims;
  • Issue offer to customers for site services, according to price policies and Service Manager;

 

Basic Qualifications

  • Technical High School
  • 5+ yrs of progressive experience in the manufacturing industry (mechanic / lubrication / plant design and process operation / package installation)
  • 2+ yrs of experience in Service
  • Familiar and available to frequent business trips
  • English (fluency in speaking and writing)
  • A minimum experience in electro-mechanics / electro-technics is a plus

Travel & Work Arrangements/Requirements

Approx. 60-70% of travel to customer sites at international level

 

Key Competencies

  • Problem Solving
  • Negotiating
  • Self -Organization
  • Priorities Setting
  • Driven for Results 

 

What we Offer

  • Dynamic international working environment
  • Smart Working Policy and flexible working time
  • Equity Grant program
  • Welfare program
  • Linkedin learning access

 

 

Special Accommodation

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Ingersoll Rand is committed to achieving workforce diversity reflective of our communities. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request and a member of our team will contact you.

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