Sales/Service Administration Apprentice

Ingersoll Rand is committed to achieving workforce diversity reflective of our communities. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. 

Sales/ Service Administration Apprentice 

Location 

MB Air Systems in Boldon, NE35 9PZ

About Us

mb air systems is an Ingersoll Rand company specialising in compressed air, nitrogen systems, winch and hoist, power tools and product finishing systems for a wide range of industries and applications.

Our experienced team provides the solutions, support and knowledge to bring added value to your business. Whether it be from bespoke engineered packages to energy saving solutions, or from lifting applications to onsite nitrogen production, mb air systems exists to make your life better.

Job Summary

Join our Boldon Team and play a key role in making life better for our customers, supporting our Sales function, and driving our future growth!  We’re looking for an enthusiastic individual with a bias for action who’s ready to make a meaningful impact on the way we work. If you share those values, we’d love to hear from you!

Responsibilities

Service:

• Communicating with our customers to understand their needs.
• Parts identification, ordering and invoicing.
• Processing of Job Reports.
• Producing Quotations for new/recommended service activity.

Sales:

• Handling initial Customer Enquiries.
• Creating new Sales Quotes.
• Following up on Active Sales Quotations.
• Conversion of Quotes to Sales Orders.
• ⁠Order fulfilment.

Training & Work Arrangements

You will work with our chosen education partner to obtain a Level 3 Qualification in Business Administration. This will include workshop sessions which may be held either remotely or at one of their campus locations.

You will spend the majority of your time working at our Boldon location, where you will be given training on our Operating Processes, CRM system and HSE standards.  Alongside this, there will be opportunities to learn more about our products and services by attending in-house training seminars (either remotely or at other UK locations) and by shadowing members of our Sales and Service teams as they carry out their work on our customer sites throughout the North-East

What we Offer

• 25 days Holiday + 8 Bank Holidays
• Holiday Purchase Scheme – additional 5 days annual leave
• 5% Employee and 7% Employer Pension Contribution
• Westfield Health Cashback Plan
• Death in Service Benefit of 4x salary
• Cycle Scheme (After probation period)
• Costco Gold Company member, with access for employees to join
• Employee Assistance Program
• Enhanced Maternity and Paternity Policies
• LinkedIn Learning – full free access
• O2 Reach

#LI-MT

Ingersoll Rand Inc. (NYSE:IR), driven by an entrepreneurial spirit and ownership mindset, is dedicated to helping make life better for our employees, customers and communities. Customers lean on us for our technology-driven excellence in mission-critical flow creation and industrial solutions across 40+ respected brands where our products and services excel in the most complex and harsh conditions. Our employees develop customers for life through their daily commitment to expertise, productivity and efficiency. For more information, visit www.IRCO.com.