Inside Sales Specialist

Job Title 

Inside Sales Representative 

Location  

Brno, Czechia, hybrid

Warsaw, Poland, hybrid

Job Summary

To provide internal and external sales support for the EMEIA Sales Division. Consults Product & Sales Management on their needs and offers creative ideas to support business growth, whilst maintaining information for lead tracking.

Responsibilities

• A key member of the internal sales team, supporting all new and existing sales initiatives
• Coordinate sales conferences, meetings & events including training and factory visits
• Support the sales leaders on specific sales / marketing or PR projects as directed
• Develop and maintain productive relationships with existing and potential distributors / customers at all levels
• Onsite sales support, to both internal and external customers
• Implements and plan marketing campaigns for new & existing products
• Maintain distributor databases to ensure they are always up to date
• Distribute all announcements & bulletins to distributors and sales teams
• Weekly pipeline reviews, always ensuring adherence to standard work
• To provide sales support to Area Sales Managers and their distributors including handling sales enquiries for their territory, special pricing requests, order book management and order update requests
• Qualification of IoT leads
• NPS management ensuring detractors for Area Sales Managers and Distributors are followed up
• Fortnightly review call with distributors to discuss open enquiries and support that is needed to complete enquiry
• Support forecasting for distribution
• Manage AR disputes
• Demonstration and training on sales support tools
• Review machine sales by country and share reports with commercial leaders
• Additional ad hoc duties as required
• Quarterly communication to distributors via newsletters

Basic Qualifications / Competencies

• Experience with Microsoft Office applications (Access, Excel, Word)
• Experience of SAP or other ERP system
• Excellent written and oral communication skills, with the ability to prioritise and execute tasks in a high-pressure environment
• Exceptional customer service skills

Travel & Work Arrangements/Requirements

Some travel across Europe may be required

Key Competencies

• Experience with Microsoft Office applications (Access, Excel, Word)
• Experience of SAP or other ERP system
• Excellent written and oral communication skills, with the ability to prioritise and execute tasks in a high-pressure environment

What we Offer

• Motivating salary and annual bonuses
• Equity grant (company shares)
• Extra holiday package
• Flexible working hours
• Possibility of Home Office
• Contribution to language/professional courses
• LinkedIn Learning free access
• Employee Assistance Programme