Sales Coordinator with German

Ingersoll Rand is committed to achieving workforce diversity reflective of our communities. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. 

BASIC AIM AND PURPOSE OF POSITION

The position of Sales Coordinator will be located in the European Shared Service Centre (SSC) in Brno, Czech Republic.

Sales Coordinator provides operational support for the department including clerical, administrative and/or technical responsibilities.

Sales Coordinator will report to the Supervisor Customer Service.

KEY PERFORMANCE AREAS

• Clerical: Handles phone & email correspondence. Develops and distributes various correspondence, reports and presentations. May compile and maintain any reference manuals, or other document manuals. Maintains and orders supplies. Maintains department files. May schedule maintenance on equipment. May create purchase requisitions. May create and maintain a technical service bulletin for field distribution.
• Operations: Handles customer inquiries including pricing, delivery and service requests. May generate and submit customer orders. Updates log sheets. Maintains vendors or distributor files. Creates and maintains forms, charts, graphs, etc.
• Service: Maintains price lists, administers parts order entry and processing. May direct repair requests to appropriate Service Technician, Service Engineer or Service Center. Reviews and enters warranty service claims ensuring accuracy. Reviews and analyses claims, expenses and warranty trends, developing warranty report for distribution to applicable GDI departments.
• Quality: Supports quality objectives through utilization of quality work instructions, requisitions, and corrective action notices. May maintain and/or generate quality reports.
• Other duties: Other responsibilities as assigned or required

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Ingersoll Rand Inc. (NYSE:IR), driven by an entrepreneurial spirit and ownership mindset, is dedicated to helping make life better for our employees, customers and communities. Customers lean on us for our technology-driven excellence in mission-critical flow creation and industrial solutions across 40+ respected brands where our products and services excel in the most complex and harsh conditions. Our employees develop customers for life through their daily commitment to expertise, productivity and efficiency. For more information, visit www.IRCO.com.