Technical Support

Location: 

Burton-Upon-Trent, GB, DE14 3RT

Req ID:  15907

Job Title 

Technical Support

 

Location

Burton on Trent

 

About Us

 Hi-line supplies a broad range of energy efficient compressed air equipment which includes Air Dryers, Nitrogen and Oxygen Generators, Compressed Air Filtration equipment, Condensate management/drains and service kits.  We also offer a first-class fabrication department, building and managing your compressed air needs. Our equipment is designed and built to the highest standards of quality by experienced and qualified Engineers. We are a member of the British Compressed Air Society and are ISO 9001:2015 certified.

 

Job Summary

We are offering an excellent opportunity for a highly enthusiastic and motivated person to join a local organisation, which specialises in the innovative design, manufacture, supply and installation of energy efficient Compressed Air Purification Equipment. The successful applicant should ideally have previous experience in a busy office environment.

 

Responsibilities

  • Planning service work
  • Parts ordering
  • Technical support
  • Answering the phone
  • Responding to email

 

Basic Qualifications

  • Computer literate

 

Travel & Work Arrangements/Requirements

Fully site based at Burton on Trent

 

 

Key Competencies

  • IT Literate, Report writing skills, Telephone skills
  • Ability to work on own initiative and as a team player
  • Commercial awareness

 

What we Offer

  • 25 days Holiday + 8 Bank Holidays
  • Competitive Salary and Incentive Scheme.
  • Employee Ownership Program - 10% of salary in equity shares, after 1 year of employment
  • Holiday Purchase Scheme – additional 5 days annual leave
  • Company Pension Scheme
  • Westfield Health Cashback Plan
  • Cycle Scheme (After probation period)
  • Costco Gold Company member, with access for employees to join
  • Employee Assistance Program
  • LinkedIn Learning – full free access

 

 

Special Accommodation

If you are a person with a disability and need assistance applying for a job, please submit a request.

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We are committed to making our customers successful.

We are bold in our aspirations while moving forward with humility and integrity.

We foster inspired teams.

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Ingersoll Rand is committed to achieving workforce diversity reflective of our communities. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request and a member of our team will contact you.