Technical Support
Burton-Upon-Trent, GB, DE14 3RT
Job Title
Technical Support
Location
Burton on Trent
About Us
Hi-line supplies a broad range of energy efficient compressed air equipment which includes Air Dryers, Nitrogen and Oxygen Generators, Compressed Air Filtration equipment, Condensate management/drains and service kits. We also offer a first-class fabrication department, building and managing your compressed air needs. Our equipment is designed and built to the highest standards of quality by experienced and qualified Engineers. We are a member of the British Compressed Air Society and are ISO 9001:2015 certified.
Job Summary
We are offering an excellent opportunity for a highly enthusiastic and motivated person to join a local organisation, which specialises in the innovative design, manufacture, supply and installation of energy efficient Compressed Air Purification Equipment. The successful applicant should ideally have previous experience in a busy office environment.
Responsibilities
- Planning service work
- Parts ordering
- Technical support
- Answering the phone
- Responding to email
Basic Qualifications
- Computer literate
Travel & Work Arrangements/Requirements
Fully site based at Burton on Trent
Key Competencies
- IT Literate, Report writing skills, Telephone skills
- Ability to work on own initiative and as a team player
- Commercial awareness
What we Offer
- 25 days Holiday + 8 Bank Holidays
- Competitive Salary and Incentive Scheme.
- Employee Ownership Program - 10% of salary in equity shares, after 1 year of employment
- Holiday Purchase Scheme – additional 5 days annual leave
- Company Pension Scheme
- Westfield Health Cashback Plan
- Cycle Scheme (After probation period)
- Costco Gold Company member, with access for employees to join
- Employee Assistance Program
- LinkedIn Learning – full free access
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