Aftermarket Specialist

Ingersoll Rand is committed to achieving workforce diversity reflective of our communities. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. 

Role Objective
Drive aftermarket sales (spare parts, services, contracts) of industrial equipment, managing pricing, direct-channel inventory, sales force training, and analysis of KPIs such as fill rate, hit rate, and product margin.

Responsibilites

• Achieve order, billing, and margin targets in aftermarket sales.

• Manage the pricing scheme for service contracts.

• Keep sales policy dashboards updated, as well as customer lists and distributor contact records.

• Conduct aftermarket inventory and turnover analysis in direct channels.

• Develop strategies to reduce inventory in direct channels. Control and monitor rebate plans with distributors.

• Train the sales force on aftermarket products.

• Manage Salesforce.

• Maintain direct relationships with representatives and distributors to boost sales.

• Constantly interact with support areas of different brands and plants globally.

• Schedule the annual calendar of publications and promotions.

• Prepare sales and activity reports, presentations, studies, and surveys as requested.

• Support regional marketing activities.

• Identify business opportunities from the installed base (installed base management).

• Monitor key KPIs: fill rate, hit rate, and product margin.

• Manage VOC (Voice of Customer) to identify improvement opportunities.

Requirements

• Minimum 3 years of experience in technical sales.

• University degree in Mechanical, Mechatronics, Production, Electrical, or Electronic Engineering.

• Microsoft Office Suite – Advanced PowerPoint / Advanced Excel / Outlook.

• SAP and Salesforce are desirable.

• Intermediate to Advanced English, allowing verbal and written communication.

• Must hold a valid US visa.

• Must have availability for international travel approximately 70% of the time annually.

• Experience in rotating industrial equipment (vacuum, compression, blowers, pumps).

• Soft Skills: good communication, synthesis ability, proactive, self-motivated, easy to deal with, commitment (confidentiality), persuasion, negotiation.

• Teamwork culture.

• Desirable: proficiency in tools such as Power BI.

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Ingersoll Rand Inc. (NYSE:IR), driven by an entrepreneurial spirit and ownership mindset, is dedicated to helping make life better for our employees, customers and communities. Customers lean on us for our technology-driven excellence in mission-critical flow creation and industrial solutions across 40+ respected brands where our products and services excel in the most complex and harsh conditions. Our employees develop customers for life through their daily commitment to expertise, productivity and efficiency. For more information, visit www.IRCO.com.