HR Manager - HRBP
Cota, CUN, CO
HR Business Partner Manager, North & South LAC
Local: Cota
Job Overview
The HR Business Partner Manager, North & South LAC serves as the strategic people partner to the North LAC and South LAC General Managers and their leadership teams. The role translates business priorities into integrated workforce, organization, talent, leadership, culture, and compensation actions across a multi-country commercial and service environment. The HRBP ensures strong business partnership and local responsiveness while leveraging HR Shared Services, T&OC, the regional RPO, and country-based support resources.
Responsibilities
- Business Partnership & Strategic Alignment: Act as the primary HR partner to North and South LAC General Managers and leadership teams, aligning people priorities with business strategy, service excellence, sales growth, productivity, and financial objectives.
- Leadership Coaching & Advisory: Coach and advise leaders on people management, performance, talent decisions, team effectiveness, organizational challenges, and leadership development, fostering accountability and strong execution.
- Workforce Planning & Organization Effectiveness: Monitor workforce needs, organizational structures, capabilities, and resource allocation to support business growth, service delivery, operational efficiency, and evolving customer demands.
- Talent Management & Succession Planning: Support talent reviews, succession planning, critical-role hiring, employee development, retention, and internal mobility to ensure the right talent and capabilities are in place to execute business priorities.
- Service Requests & HR Operations Follow-up: Monitor and follow up on HR service requests, ensuring timely resolution, effective stakeholder communication, service quality, and alignment with service delivery standards and business needs.
- Employee Relations, Change & Business Performance: Guide leaders through employee relations, organizational changes, compensation decisions, and workforce investments, ensuring compliant practices and people solutions that strengthen service performance and support sales objectives.
Requirements
- Bachelor degree in Human Resources, Business Administration, Psychology, or a related field; advanced degree or professional certification is preferred.
- Progressive HR experience, including meaningful HRBP or HR leadership responsibility.
- Demonstrated experience advising senior leaders and influencing workforce, organization, talent, and compensation decisions.
- Skills in financial analysis, metrics, and data.
- Experience supporting commercial and/or service organizations across multiple countries or legal environments. Act as a partner in commercial strategy and stay close to the business.
- Strong experience in talent management, succession, workforce planning, organization change, and employee relations.
- Working knowledge of employment practices in Colombia and Chile.
- Professional Spanish and English required; Portuguese is an advantage.
Work Modality
- In person at our Cota office.
- Availability for travel
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