Accounts Receivable Coordinator

Accounts Receivable Coordinator

We have an opportunity for an Accounts Receivable Coordinator to join our Finance
team based in Dandenong, South, Victoria.

Your main duties are to:
· Collaborate with Finance and Sales professionals to maintain accounts receivable
· Telephone collections on overdue debtors, striving for that 1st call resolution
· Compile and process information on all assigned debtors on aged trial balance
· Ensure customers are billed correctly for goods and services offered
· Issue invoices and distribute them electronically or by mail
· Communicate with customers and co-workers to answer questions
· Resolve disagreements between the company and its debtors
· Request payment of pending debts in a firm yet considerate manner
· Negotiate payment arrangements when needed
· Keep accurate records (customer information, received payments etc.)
· Prepare and submit statements
· Daily Cash allocations on all payments received
· Ensure you adhere to company policies and procedures
· Provide excellent customer service internally and externally
· Work actively to reach team and individual key performance indicators
· Process customer account applications, credit notes and credit card payments

· Manage collections for C.O.D customers
· Manage Milestone collections for project customers
· Provide detailed reports on Overdue debtors
· Other duties and responsibilities as assigned or required

Applicants will need:
· To be highly organised and resourceful under pressure
· To have excellent communication skills and the ability to create a strong rapport with customers
· To be quick paced with attention to detail
· A ‘can do’ attitude, reliable, efficient and a strong focus on customer sales
· The ability to work autonomously as well as have a team mentality with a positive attitude
· A good working knowledge of Microsoft Office, in particular Word and Excel is required
· Experience in SAP and MFG Pro would be highly advantageous.