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Order Management Coordinator

Location: 

Dandenong South, VIC, AU, 3175

Req ID:  20342


Current employees: please log into our system to apply

Role Objective

Order Management Coordinator is responsible for providing end-to-end sales administration, order management, reporting, and credit support functions. The role acts as a central link between Sales, Operations, Finance, and Customers, ensuring accurate order execution, improved business visibility, and proactive communication throughout the customer fulfilment process.

 

Expected Outcomes

  • Improved visibility of customer orders and backlog across the business.

  • Enhanced communication between Internal Sales, External Sales, Operations, and Finance.

  • Improved on-time delivery performance through proactive order tracking.

  • Faster resolution of credit-related order delays.

  • Accurate and timely reporting to support management decision-making.

  • Increased customer satisfaction through efficient order management and communication.

 

Key responsibilities

  • Changed ETA's on orders communicated to sales team

  • Backlog ongoing review for FY

  • Monthly Dispatch Details to sales team

  • Creating installation PO's

  • Installation Date Management

  • Chasing installation invoices

  • weekly Availability report

  • Creating new Sold-To accounts in SAP

  • Management of Internal Sales Inbox

  • Completing PGI's once goods dispatched

  • Drop dispatch notices into SFA and sharepoint

  • Managing the credit released spreadsheet

  • credit management with the sales team

Special Accommodation

If you are a person with a disability and need assistance applying for a job, please submit a request.

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Ingersoll Rand is committed to achieving workforce diversity reflective of our communities. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request and a member of our team will contact you.

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