Applications Engineer

Ingersoll Rand is committed to achieving workforce diversity reflective of our communities. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. 

Job Title 

Applications Engineer, IRP MPOB

Location 

Ingersoll Rand - Ilkeston

Job Summary

We are seeking a knowledgeable and dynamic Applications Engineer to join our team. In this role, you will be the technical liaison between our customers and our internal teams. You will use your deep knowledge of pump technologies and engineering principles to evaluate customer requirements and design and recommend pump solutions that meet customer requirements and support sales efforts. This role involves close collaboration with the sales, customer service, engineering, and operations departments to ensure optimal application of our products.

Responsibilities

• Analyse customer technical requirements and specifications to propose suitable solutions.
• Provide technical support and product recommendations and training to internal teams and customers.
• Prepare detailed technical proposals, quotes, and cost analyses for custom and standard applications.
• Assist with the development and maintenance of technical documentation, including manuals, product data sheets, and application notes.
• Ensure compliance with industry standards and regulations in all solutions provided.
• Support production with engineering guidance as needed for custom orders.
• Troubleshoot application problems and provide technical support to customers.
• Represent the company at trade shows, conferences, and other industry events.
• Participate in continuous improvement initiatives and cross-functional project teams.
• Collaborate with R&D and product development teams to enhance existing products and develop new solutions based on market needs.

Basic Qualifications and Experience

• Bachelor’s degree in Mechanical Engineering or a related technical field.
• Relevant experience in applications engineering or similar technical support role, preferably in the pump manufacturing industry.
• Proficient in CAD software or similar engineering design tools.
• Strong understanding of fluid dynamics, thermodynamics, and mechanical systems.
• Experience with pump performance testing and analysis is desirable.
• Experience with ERP and CRM systems (e.g. SAP, Salesforce) is desirable.
• Knowledge of positive displacement and centrifugal pumps and their applications is desirable.
• Familiarity with pump industry standards and regulations (ISO, ANSI, UL, CE, ATEX, UKCA, ABS, etc.) is desirable.
• Bilingual / multilingual in English and one of the following: German, French, Italian or Spanish is desirable.

Travel & Work Arrangements/Requirements

• Ability to travel up to 25% of the time to support sales efforts and customer visits.

Key Competencies

• Strong analytical and problem-solving abilities.
• Strong communication and presentation skills, with the ability to convey technical concepts to non-technical audiences.
• Ability to work collaboratively across various departments and with cross-functional teams.

What we Offer

• 25 days holiday and bank holidays (Option to purchase additional 5 days)
• 7% Employer pension contribution
• Westfield Health medical cash plan cover
• Death in service benefit of 4 x salary
• Cycle scheme (after probation period)
• Electric car scheme (after one year of employment)
• 10% of salary in shares (after one year of employment)
• Employee assistance program
• Enhanced maternity & paternity policies
• LinkedIn Learning access

#LI-MT1

Ingersoll Rand Inc. (NYSE:IR), driven by an entrepreneurial spirit and ownership mindset, is dedicated to helping make life better for our employees, customers and communities. Customers lean on us for our technology-driven excellence in mission-critical flow creation and industrial solutions across 40+ respected brands where our products and services excel in the most complex and harsh conditions. Our employees develop customers for life through their daily commitment to expertise, productivity and efficiency. For more information, visit www.IRCO.com.