Area Service Manager

Ingersoll Rand is committed to achieving workforce diversity reflective of our communities. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. 

Responsibilities:

• * Commissioning & Servicing of Air compressors
• * To achieve revenue & collection targets
• * Co-ordination on various level internally/externally to get required work done on time
• * Explore the new business opportunities such as upgrades
• * Flexibility to work overtime/weekends, as required.
• * Frequent travel requirements with some overnight travel
• * Ensuring the Customer Satisfaction while managing & working in line with the requirement of allied stake-holders.

Skill set required:

Knowledge in installation, commissioning, Maintenance

Products to be handled :- 

Responsibilities:

• * Commissioning & Servicing of Air compressors
• * To achieve revenue & collection targets
• * Co-ordination on various level internally/externally to get required work done on time
• * Explore the new business opportunities such as upgrades
• * Flexibility to work overtime/weekends, as required.
• * Frequent travel requirements with some overnight travel
• * Ensuring the Customer Satisfaction while managing & working in line with the requirement of allied stake-holders.

Skill set required:

Knowledge in installation, commissioning, Maintenance

Products to be handled :- All products, with prime focus on Large Reciprocating compressors

Experience: 5-8yeards

Qualification: 3years Diploma in Mechanical/Electrical

Key Indicators

• Timely addressing of all service issues & quick support to Critical service issues of all direct customers
• Service Engineer effectiveness to maintain CSI for this region
• To meet & exceed targets for Key parameters like Service Revenue, Service Margin & PM execution
• Helix trigger management and issues management via immediate customer approach on having Helix trigger in mail inbox
• Supporting regional sales team with air-end opportunities through SPM & other more opportunities like VFD through Tech leads.
• Main profitability from PackageCARE contracts in the region
• Maintain Zero LTIR in region
• Close coordination with IR credit team & customer for keeping close watch on Account receivables & Service past dues.

Ingersoll Rand Inc. (NYSE:IR), driven by an entrepreneurial spirit and ownership mindset, is dedicated to helping make life better for our employees, customers and communities. Customers lean on us for our technology-driven excellence in mission-critical flow creation and industrial solutions across 40+ respected brands where our products and services excel in the most complex and harsh conditions. Our employees develop customers for life through their daily commitment to expertise, productivity and efficiency. For more information, visit www.IRCO.com.