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Service Engineer - Compressor

Location: 

Hà Nội, VN, 10000

Req ID:  19153


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Position Summary:

This is a full-time, on-site role for Service Engineer  – Compressor based in Hanoi, Vietnam. The Service Engineer is responsible for after-sales service execution, including installation, commissioning, maintenance, and troubleshooting of compressor systems to ensure reliability, performance, and customer satisfaction.

 

KPIs

  • Equipment uptime and reliability
  • Response time and service quality
  • Customer satisfaction
  • Service revenue contribution (parts, contracts, upgrades)

 

Responsibilities: 

Installation & Commissioning:

  • Perform installation and start-up of compressor systems and related equipment
  • Ensure proper system setup, alignment, and operational readiness
  • Conduct system testing and commissioning to meet performance requirements

 

Maintenance & Troubleshooting

  • Perform preventive maintenance and inspections
  • Diagnose faults and carry out repair activities
  • Troubleshoot mechanical, electrical, and control issues
  • Minimize customer downtime and ensure system reliability

 

Customer Support & Training

  • Provide on-site technical support and guidance
  • Train customers on operation and maintenance procedures
  • Respond to service calls and emergency breakdowns

 

Service Business Development

  • Identify opportunities for: Spare parts, Service contracts, System upgrades and retrofits
  • Recommend solutions to improve system efficiency and performance

 

Documentation & Reporting

  • Complete service reports and maintenance records
  • Provide feedback on recurring issues and product performance
  • Ensure compliance with safety and company standards

 

Other responsibilities: as assigned or required.

 

 

 

Key requirements:

  • Bachelor’s degree in Mechanical / Electrical / Mechatronics Engineering
  • 1–5 years’ experience in compressor or industrial equipment service
  • Strong hands-on troubleshooting and repair skills
  • Knowledge of compressor operation, maintenance

 

 

Special Accommodation

If you are a person with a disability and need assistance applying for a job, please submit a request.

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Ingersoll Rand is committed to achieving workforce diversity reflective of our communities. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request and a member of our team will contact you.

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