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Regional Service Manager -Central

Location: 

Nagpur, MH, IN, 440010

Req ID:  9379


Current employees: please log into our system to apply

Ingersoll Rand is committed to achieving workforce diversity reflective of our communities. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. 

Key Responsibilities:

  • Timely addressing of all service issues & quick support to Critical service issues of all direct customers
  • RSM effectiveness to maintain CSI for this region
  • To meet & exceed targets for Key parameters like Service Revenue, Service Margin & PM execution
  • Attending issue resolution and escalation calls like WIP, RMS, DSOR, Service IDM meetings
  • Train, develop and coach engineers in the direct report team
  • Helix trigger management and issues management via same
  • Supporting regional sales team with air-end opportunities through SPM & other more opportunities like VFD through Tech leads.
  • Main profitability from PackageCARE contracts in the region
  • Efficient planning of service engineer movement, to meet & exceed the Utilization target
  • Maintain Zero LTIR in region

 

Skill :

  • Knowledge in installation, commissioning, Maintenance.
  • Active hands-on field service experience atleast

Products to be handled :- All products of Ingersoll Rand and CompAir Brand

Expereince: 7-8 Years

 

Ingersoll Rand Inc. (NYSE:IR), driven by an entrepreneurial spirit and ownership mindset, is dedicated to helping make life better for our employees, customers and communities. Customers lean on us for our technology-driven excellence in mission-critical flow creation and industrial solutions across 40+ respected brands where our products and services excel in the most complex and harsh conditions. Our employees develop customers for life through their daily commitment to expertise, productivity and efficiency. For more information, visit www.IRCO.com.

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Ingersoll Rand is committed to achieving workforce diversity reflective of our communities. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request and a member of our team will contact you.

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