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Account Manager, Aftermarket

Location: 

Penang, MY, 13600

Req ID:  19699


Current employees: please log into our system to apply

Job Summary

The Aftermarket Manager will be accountable for generating profitable aftermarket sales revenue. This includes managing existing installed bases, recapturing drifted client, and capturing new client account through an excellent compressed air aftersales experience.

 

Responsibilities

  • Have overall responsibility to drive and grow aftermarket business, by achieving order target, revenue and margin target that is aligned with company’s objectives.
  • Establish, deploy, and execute plans and strategies to grow aftermarket market share, installed base coverage, and achieve customer satisfaction.
  • Co-ordinate with vendors/subcontractors on field jobs and project/sales team on Testing & Commissioning jobs.
  • Follow up CQ Quotation/PO with customers (technical clarification).
  • Provide timely monthly/quarterly business reports regarding aftermarket performance.
  • Any other roles and responsibilities as and when assigned.

 

 

Basic Requirements / Qualifications

  • Diploma/Degree in Mechanical/Industrial Engineering or related fields.
  • Aftersales experience with parts & services for industrial products such as Air Compressors, Dryers, or other similar equipment.
  • 5 years’ service and commercial experience in similar industries.
  • Experienced in air compressor aftermarket is preferred.

 

Special Accommodation

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Ingersoll Rand is committed to achieving workforce diversity reflective of our communities. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request and a member of our team will contact you.

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