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Service Technician

Location: 

Pinetown, KwaZulu-Natal, ZA

Req ID:  10975


Current employees: please log into our system to apply

 

Job Summary: Inspects, repairs and test Company products that have been returned by the customer.  May provide technical service via phone to the customer.

ESSENTIAL FUNCTIONS

  • Product:   Provides diagnostic analysis, repair and/or preventative maintenance of customer products in service shops or installations at customer locations.

 

  •  Reports:  Prepares and submits written reports of in-house or site visit inspections with recommendations.  Reviews and edits reports before they are sent to the customer.

 

  • Training:  Trains employees, customers and vendors in correct operation and maintenance of product.

 

  • Service Bulletins:  Assists in development of service bulletins, procedures, etc. for both warranty products and out-of-warranty service.

 

  • Other responsibilities as assigned.

 

Experience Required:

Excellent knowledge of all the mechanical aspects of the machinery/product line and strong knowledge of VSD’s and fault-finding skills.

Must be able to read blueprints, good math aptitude.  Excellent communication skills required to explain operations and maintenance of products.

 

Education/Training Required:

       Grade 12 Certificate

       Valid trade test certificate in Millwright

       Good computer skills necessary

 

 

 

Special Accommodation

If you are a person with a disability and need assistance applying for a job, please submit a request.

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We are committed to making our customers successful.

We are bold in our aspirations while moving forward with humility and integrity.

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Ingersoll Rand is committed to achieving workforce diversity reflective of our communities. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request and a member of our team will contact you.

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