Junior Inside Sales Specialist with German
Poznań, PL, 61-369
Job Title
Junior Inside Sales Specialist with German
Location
Poznań, on site
About Us
SEEPEX is a leading manufacturer of Progressive Cavity Pumps (PCP), Pump Systems and Macerators. We also provide comprehensive Digital Solutions to monitor and control your conveying systems. With more than 55 years of experience, Our PCP technologies are the most efficient means of transferring low viscosity and abrasive fluids, as well as shear sensitive materials.
Job Summary
The Inside Sales Junior Engineer performs key back‑office and inside‑sales activities within the European Center of Excellence (CoE). The role ensures accurate and timely quotation and order processing, provides technical and commercial support to customers across EMEA, and contributes to consistently high customer satisfaction, operational efficiency, and standardized CoE processes.
Responsibilities
- Providing technical support for customers from the office environment across the EMEA region
- Preparing, tracking and reviewing offers from a technical and commercial point of view, including follow-up of open quotations
- Supporting active customer management within the EMEA region, including proactive customer contact via phone, email and virtual meetings
- Supporting the sales of pumps, systems and spare parts, including technical clarification and commercial coordination in close cooperation with field sales
- Collaborating closely with the local office team as well as coordinating activities with the headquarter in Bottrop and field sales colleagues
- Tracking projects and offers according to the respective systems of the company
- Preparing orders and coordinating interfaces with relevant head office departments
- Supporting the implementation of projects in cooperation with head office departments, field sales and internal stakeholders
- Maintaining and updating customer and project data in accordance with the respective systems of the company
- Supporting the preparation and implementation of marketing and sales campaigns in coordination with Sales and Marketing
- Assisting in the preparation of presentations, workshops and training seminars for customers and service partners
- Clarifying and coordinating warranty claims in cooperation with the Customer Service Department and external service partners
- Working as part of the COE team, reporting directly to the Team Leader COE
- Participating in internal and external training workshops at head office
Basic Qualifications
- Completed technical education or graduation approaching, thesis in progress (e.g., Bachelor’s degree or a comparable technical field).
- First practical experience in technical customer support, sales, or application engineering — internships or working student experience also welcome.
- Basic technical understanding
- Experience with ERP and CRM systems (SAP, MS Dynamics, Oracle, or similar).
- Ability to read and understand technical documentation, product specifications, and configuration parameters.
- Experience in quotation preparation, pricing, or basic commercial processes is an advantage.
Travel & Work Arrangements/Requirements
Fully site based, flexible working hours
Key Competencies
- Strong skills in MS Office (especially Excel and Outlook) and comfortable leveraging AI‑based tools.
- Very good English and German skills (written and spoken) required for EMEA customer support.
- Polish written and spoken – nic to have
- Additional language skills (e.g. French, Spanish, Italian) are an advantage.
What we Offer
• Competitive Salary
• Private Medical Care
• Cafeteria / Holiday subsidy
• Flexible Working Hours
• Stable working environment, focusing on long-term cooperation
• Technical, Professional, and Skills Training
• International working environment
• Ownership Works equity program: we believe in the power of employee ownership. All full time permanent employees are eligible to a one-time stock award after successfully completing one year of employment.
Salary Range
6 275 – 10 300 PLN Gross
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