Internal Sales Support
Roskilde, DK, 4000
SEEPEX - that's over 850 dedicated employees who have made the company the world's leading specialist and technology leader in the field of pump technology. With progressive cavity pumps, pump systems and digital solutions, the company offers its customers innovative solutions and outstanding products that are constantly being further developed. Since 2021, SEEPEX has been part of the Ingersoll Rand Group, a global supplier of process-relevant flow and industrial solutions, consisting of more than 40 renowned brands.
YOUR ROLE
Internal Sales Support
YOUR TASKS
- Customer dialogue, quoting, and order processing
- Technical support via phone, mail and teams
- Sales backup and daily support to customers and distributors
- Handling and coordination of service visits and claims
- Follow-up on inquiries, projects, and deliveries
- Maintenance of data in CRM/ERP systems (C4C/SAP)
- Assisting external sales with public tenders and projects
- Ad hoc administrative tasks
- Ensuring high customer satisfaction by managing the sales process from quotation to delivery
- Effective collaboration within the team and with the external sales team
YOUR REQUIREMENTS
- Technical background, either through education or practical experience with advanced technical products (Sales and service/support)
- Motivated to learn and understand complex systems and processes
- Experience in technical support
- Experience in B2B sales, preferably within the industry
- Experience in solution-based sales and customer advisory, combining technical and commercial needs
- Experience with coordinating and booking service technicians, as well as quotation and order handling in CRM/ERP systems, is an advantage
- Experience with SAP is a significant advantage
- Professionally and personally strong, able to make independent decisions, and thrives in a role with many tasks and frequent interruptions
- Speaks and writes Danish and English fluently at a solid business level
OUR OFFER
- Flat hierarchies as well as independent and autonomous work
- We offer you a responsible job in an international company with short decision-making processes
- A structured induction program and a motivated and helpful team that is always ready to listen to you
- A pleasant and collegial working environment in which employees from different backgrounds and orientations are successful together
- We will train you to make the most of your development potential
- Our own free parking lot
- Ergonomically designed workstations and modern technical equipment
- Vacation according the Danish holiday act
- Share package
- Specialized employee training
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