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Field Service Engineer

Location: 

Shanghai, SH, CN, 200051

Req ID:  17500


Current employees: please log into our system to apply

Job Responsibility

  1. 负责规划并组织实施本区域的客户服务行动计划;
  2. 负责建立区域客户的设备档案;
  3. 负责区域内设备的指导安装,调试,故障处理及客户回访工作;
  4. 负责对客户设备操作及维修人员进行培训,以保证设备的正确操作和维护;
  5. 负责对本区域内代理服务人员进行培训,以保证服务工作的有效性和符合性;
  6. 负责本地区技改机会识别和模板建立.
  7. 了解掌握客户其他同类产品的使用情况;
  8. 给区域销售提供支持;
  9. 及时反馈现场发现的各类问题,以实现产品质量的持续改进.并按要求提交月度工作报告和年度工作报告;
  10. 由售后服务部经理安排的其他工作岗位要求：本科及以上专业，机械、流体相关专业；熟练掌握机械图纸；5年以上现场服务经验，对真空系统以及风机产品非常了解；接受全年200+的出差；会有国外项目现场服务需求，英语口语熟练者优先

Special Accommodation

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Ingersoll Rand is committed to achieving workforce diversity reflective of our communities. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request and a member of our team will contact you.

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