After Market & Service Technicien

Ingersoll Rand is committed to achieving workforce diversity reflective of our communities. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. 

Job Summary

Responsible for service repairs on a daily basis, deployment to customer site as required and train service distributors on Winches and Hoist products.

Responsibilities

• Troubleshoot, disassemble, repair and document findings in an effective and efficient manner.
• Prepare quotes and service kits for potential service projects.
• Read and interpret blueprints and electrical, electronic, hydraulic and pneumatic schematics.
• Ensure that engineering testing specifications are followed at load test of the repaired products
• Periodically interact with customers in a professional manner via email, field visits and phone conversations.
• Travel and Perform field service work or training at customer sites worldwide
• Completes all required reports and assignments accurately and on time.
• Work on factory production line and engineering as needed to assemble and test new products, product improvements or quality issues.
• Effectively interact with internal personnel from other departments and maintain clean and safe work environment.

Basic Qualifications

• Language (French and English) skills: read and comprehend documents.
• Mathematical skills.
• Strong mechanical background and / or experience in electrical, hydraulic, pneumatic, and mechanical assembly. At least 3 years working on winches and hoists, pneumatic, hydraulic and electric
• Familiar with shop tools such as drills, press, grinders, etc.

• Be certified to work onshore and offshore.
• Be able to multi-tasks. Willing to shift priorities as needed.
• Ability to work with little supervision.
• Strong customer focus via verbal and / or written communication skills.
• Excellent customer relations skills.

Travel & Work Arrangements/Requirements

Frequent travel including weekends and holidays

Key Competencies

• Team Oriented.
• Good troubleshooting skills.
• Creative thinker.

What we Offer

- 13 month salary

- meal vouchers

- vacation bonus

- healthy package to 85%

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Ingersoll Rand Inc. (NYSE:IR), driven by an entrepreneurial spirit and ownership mindset, is dedicated to helping make life better for our employees, customers and communities. Customers lean on us for our technology-driven excellence in mission-critical flow creation and industrial solutions across 40+ respected brands where our products and services excel in the most complex and harsh conditions. Our employees develop customers for life through their daily commitment to expertise, productivity and efficiency. For more information, visit www.IRCO.com.