Service Technician

Location: 

Singapore, SG, 629903

Req ID:  17465

 

RESPONSIBILITIES

  • Focus on Customer Support Service / Troubleshooting on Vacuum and Compression system
  • Responsible for implementing client requirements, including technical queries and spare part inquiry
  • Coordinate the activities among functional departments on standardization of procedures and process to ensure servicing run smoothly.
  • Provide general servicing and overhaul of Nash products or package related equipment and discuss machine operation variations with engineers or other maintenance workers to diagnose problem/root causes and determine proper solutions
  • Provide technical support and on-site commissioning to existing and new clients effectively as and when required
  • Carry out on-site Vacuum audit
  • Carry out on-site inspections and tests on Nash engineered products and package related equipment
  • Ability to understand and read cross sectional, PIDs and simple electrical diagrams.
  • Promote sales and prepare quotations of spare parts to customers.
  • Handle pre and post service administrative work.
  • Schedule and preparate permits for the service jobs
  • Handle Warranty and Quality Claims between Customer and Factories

 

PRE-REQUISITES

 

  • Diploma / Higher Nitec Mechanical Engineering, preferably with 2 to 4 years of working experience
  • Min 2-4 years’ experience in service, installation, site commissioning related.
  • Familiarity with Liquid Ring Technology is an advantage but not a must
  • Good analytical & troubleshooting skills coupled with minimum sales skills.
  • Good team player & willing to deal with customer.
  • Dynamic and able to adapt in a fast-paced environment
  • Team player as well as the ability to work independently
  • Strong interpersonal & communication skills, able to relate findings and solutions effectively to customers and the team.
  • Valid Class 3 Driving License
  • Fresh Diploma holders are welcome to apply.

Special Accommodation

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Ingersoll Rand is committed to achieving workforce diversity reflective of our communities. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request and a member of our team will contact you.