Field Service Technician

Ingersoll Rand is committed to achieving workforce diversity reflective of our communities. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. 

Job Summary

As the Field Service Technician, you will be responsible for carrying out the planned and unplanned maintenance activities of our equipment. You will have the knowledge and skills to service, repair and fault find all mechanical Haskel and BuTech related products whilst maintaining a high level of theoretical and technical support to our customer base whilst carrying out service visits.

Responsibilities

(No more than 8 bullet points on the Main Areas of the job)

• Carry out on site servicing of equipment
• Answer technical queries from customers and provide over the phone support
• Install and commission Haskel equipment
• Respond to breakdowns in line with service agreements
• Ensure all health and safety policies are adhered to on site and in the factory
• Carry out user training where required of Haskel systems

Basic Qualifications

(Essential qualifications, language, driving licence etc)

• Driving licence
• HNC/HND in mechanical engineering (Desired)
• Knowledge of liquid pumps, gas boosters and air amplifiers
• Haskel system knowledge
• Butech knowledge

Travel & Work Arrangements/Requirements

UK and Europe travel expected depending on service requirements, expectation to be away 50% -75% of the time

Key Competencies

Absolute KEY skills needed for role

• Clear communicator
• Customer focused
• Good systems knowledge
• Quality driven
• Knowledge of P&ID’s
• Excellent analytical and trouble shooting skills

What we Offer

• 25 days holiday and bank holidays (Option to purchase additional 5 days)
• 7% Employer pension contribution
• Westfield Health medical cash plan cover
• Death in service benefit of 4 x salary
• Cycle scheme (after probation period)
• Electric car scheme (after one year of employment)
• 10% of salary in shares (after one year of employment)
• Employee assistance program
• Enhanced maternity & paternity policies
• LinkedIn Learning access
• Company Van

Ingersoll Rand Inc. (NYSE:IR), driven by an entrepreneurial spirit and ownership mindset, is dedicated to helping make life better for our employees, customers and communities. Customers lean on us for our technology-driven excellence in mission-critical flow creation and industrial solutions across 40+ respected brands where our products and services excel in the most complex and harsh conditions. Our employees develop customers for life through their daily commitment to expertise, productivity and efficiency. For more information, visit www.IRCO.com.