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Technical Author

Location: 

Sunderland, GB, SR5 3JD

Req ID:  2177

Ingersoll Rand is committed to achieving workforce diversity reflective of our communities. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We are committed to achieving workforce diversity reflective of our communities. 

 

Haskel’s Hydrogen team are looking to recruit a dynamic technical author with experience of working with live customer focused projects. You will be responsible for technical documentation including manuals with the support of the Mechanical & Electrical engineer. You will be expected to produce instructions for build, maintenance and IOMs etc. for internal and external customers.

PRINCIPAL RESPONSIBILITIES

 

The role includes (but is not limited to) the following responsibilities:

 

  • The ideal candidate will have experience creating user manuals, help text or learning content that turns technically complex solutions into something that their customers will be able to understand and follow, particularly those customers for whom English isn't their first language. An interest in the mobility industry would also be an advantage as these are key markets for the organisation.
  • Take a lead role ensuring all manuals are complete, up to date, compliant with legislative requirements, conform with Company requirements and consistent in corporate presentation.
  • Assist with the preparation of documentation required for production projects in accordance with each project’s published schedule.
  • Take responsibility for the structure and management of the library of manuals.
  • Responsible for attending planning meetings and briefings to collect and edit complex information to support the preparation of documents.
  • Support Engineering teams & Document controllers by identifying and driving improvements across the facilities relating to Engineering Document control.

OTHER requirements / ADDITIONAL NOTES

 

An employee's duties are to:

  • Must have an appropriate HNC/HND or equivalent Engineering qualification
  • Take reasonable care of the health and safety of themselves and of others who may be affected by what they do or do not do.
  • Cooperate with the employer on health and safety matters.
  • Not misuse any equipment that is provided for safety purposes.
  • Awareness of working in a hazardous environment advantageous.
  • Follow instructions from the employer on health and safety matters and attend relevant health and safety training.
  • Excellent communication and teamwork skills, including willingness and ability to consult with engineering subject matter experts.
  • Good written English skills including technical and procedural language typical in Compliance and Maintenance Engineering teams.
  • Experience of gathering information from subject matter experts to develop, organise an write procedure manuals & technical specifications
  • You will have a structured approach to work and be very organised,
  • Strong experience of owning an end to end documentation creation process.
  • Demonstrable knowledge of operational & maintenance requirements.
  • Have held a similar role within an engineering company with both electrical and mechanical experience.
  • Report hazards and defects observed in the workplace.
  • Comply with the company Code of Ethics and standards.

 

#LI-AP1

Ingersoll Rand Inc. (NYSE:IR), driven by an entrepreneurial spirit and ownership mindset, is dedicated to helping make life better for our employees, customers and communities. Customers lean on us for our technology-driven excellence in mission-critical flow creation and industrial solutions across 40+ respected brands where our products and services excel in the most complex and harsh conditions. Our employees develop customers for life through their daily commitment to expertise, productivity and efficiency. For more information, visit www.IRCO.com.

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Ingersoll Rand is committed to achieving workforce diversity reflective of our communities. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request and a member of our team will contact you.