Aftermarket Sales Engineer
MY, 233316-X
Selected candidate will be based in our office located at: No.12, Jalan Maju 4, Taman Perindustrian Cemerlang, 81800 Ulu Tiram, Johor.
About Us
Power Torch (part of Ingersoll Rand group) provides reliable and energy-efficient compressed air solutions for a wide range of industries. Driven by expertise, innovation, and a strong commitment to customer satisfaction, we offer end-to-end support including consultation, sales, installation, servicing, and maintenance to help customers improve productivity and efficiency.
Job Summary
The Aftermarket Sales Engineer will be responsible for generating profitable aftermarket sales revenue by managing existing customer accounts, re-engaging inactive clients, and developing new business opportunities. The role focuses on delivering excellent compressed air aftersales support and building strong customer relationships to drive long-term business growth.
Responsibilities
- Drive and grow aftermarket sales business by achieving sales targets and supporting the company’s business objectives.
- Manage existing customer accounts, identify new business opportunities, and maintain strong customer relationships.
- Prepare and follow up on quotations, purchase orders, and technical clarifications with customers.
- Promote aftermarket products and services including spare parts, servicing, maintenance contracts, and system upgrades.
- Coordinate with service teams, vendors, and subcontractors to ensure smooth execution of field service and project activities.
- Support Testing & Commissioning activities together with the project and service teams when required.
- Monitor customer requirements and provide timely solutions to ensure high customer satisfaction.
- Prepare and submit monthly sales and performance reports.
- Carry out any other duties and responsibilities assigned by the management from time to time.
Requirements
- Diploma/Degree in Mechanical/Industrial Engineering or related fields.
- Aftersales experience with parts & services for industrial products such as Air Compressors, Dryers, or other similar equipment.
- Experienced in air compressor aftermarket is preferred.
- Fresh Graduates are encouraged to apply
- Good communication and customer service skills.
- Possess own transport.
- Responsible, proactive, and willing to learn.
- Basic knowledge of Microsoft Office.
Travel & Work Arrangements/Requirements
- Based in office with frequent visits to customer sites.
Key Competencies
- Customer Orientation
- Ownership mindset
- Business Awareness
- Technical Knowledge in Compressed Air Systems
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