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Service Supervisor

Location: 

Taoyuan, Taipei City, TW, 337

Req ID:  19148


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Service Supervisor

 

岗位职责：

1. 挖掘备件业务需求，激励代理商完成所负责区域的备件销售目标。

2. 处理备件销售订单，和相关部门协调沟通订单情况

3. 按照售后服务规范和流程，进行日常售后保修问题的处理

4. 根据需要提供现场服务支持

5. 质量问题的诊断、反馈、解决

6. 管理代理商遵守和执行服务标准和规范，定期进行服务跟踪，及时反馈和总结，不断改进提升客户满意度

7. 指导代理商服务和保修工作，参与培训提升代理商服务水平和能力

 

岗位要求：

 

1. 大专及以上学历，机械或电气专业优先

2. 3-5年机械电气相关的售后服务经验

3. 具备较强的沟通协调能力，有责任感

4. 具备基本的英语书面和口头沟通能力

5. 具有较强的学习能力，有一定的业务理解能力

6. 具备较强的自我管理能力，能承受工作压力

7. 能适应出差，进行现场服务工作

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Ingersoll Rand is committed to achieving workforce diversity reflective of our communities. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request and a member of our team will contact you.

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