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Application & Service Engineer - Compressor

Location: 

Hồ Chí Minh, VN, 700000

Req ID:  19154


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Position Summary:

This is a full-time, on-site role for an Application & Service Engineer  – Compressor based in Ho Chi Minh City / Hanoi, Vietnam. The position will provide technical expertise across the full lifecycle of compressor solutions, including pre‑sales application engineering and after‑sales service execution, ensuring optimal system performance, energy efficiency, and customer satisfaction while supporting business growth.

 

KPIs

  • Support sales win rate through strong technical solutions
  • Ensure successful commissioning & customer acceptance
  • Reduce system downtime and improve reliability
  • Drive customer satisfaction and business growth

 

Responsibilities: 

Pre-Sales / Application Engineering:

  • Analyse customer requirements (flow, pressure, air quality, energy) and recommend optimal compressor solutions
  • Design compressed air systems (compressors, dryers, filters, piping, etc.)
  • Perform performance calculations, energy efficiency analysis, and system sizing
  • Prepare technical proposals, P&ID, layout drawings, and solution presentations
  • Support sales team during technical discussions, site visits, and tendering
  • Contribute to proposal optimization and value-based solution positioning

 

After-Sales / Installation Engineering

  • Execute installation, commissioning, and start-up of compressor systems
  • Provide technical support and training to customers
  • Conduct performance audits and recommend improvements
  • Ensure proper documentation and service reporting

 

System Optimization & Customer Support

  • Monitor system performance and identify energy-saving opportunities
  • Recommend upgrades, retrofits, and service contracts
  • Collaborate with sales, product, and service teams to improve customer solutions

 

Internal Coordination

  • Work closely with: Sales team (solution proposal), Service team (execution), Product team (technical support)
  • Provide feedback on product performance and market needs

 

Other responsibilities: as assigned or required.

 

Key requirements:

  • Bachelor’s degree in Mechanical / Electrical / Mechatronics Engineering
  • 3–7 years experience in: Air compressors, HVAC, or industrial equipment
  • Strong knowledge of: Thermodynamics and compressed air systems, System design, CAD Drawing
  • Customer-facing and problem-solving mindset
  • Willing to travel (site work required)

 

Key Competencies:

  • Technical solution design
  • Analytical thinking (performance & energy analysis)
  • Hands-on service capability
  • Communication & customer engagement

 

Special Accommodation

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Ingersoll Rand is committed to achieving workforce diversity reflective of our communities. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request and a member of our team will contact you.

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