Application Engineer

Ingersoll Rand is committed to achieving workforce diversity reflective of our communities. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. 

Job Title 

Application Engineer

Location  

Bangalore

About Us

Ingersoll Rand is a global provider of mission-critical flow creation, life science and industrial solutions. Ingersoll Rand’s Global Engineering & Technology Center (GEC) in Bangalore, driven by an ownership mindset and entrepreneurial spirit, has been a beacon of innovation for over 19 years, embodying our purpose to “Make Life Better” for our employees, customers, shareholders and the planet. 

The Engineering & Technology centre has expertly supported a diverse range of industrial products, offering deep expertise in core and digital engineering space. By cultivating a sense of inclusion, belonging and respect, and a collaborative culture, the GEC has fostered the most talented and capable engineers, thereby playing a pivotal role in driving Ingersoll Rand’s purpose and strategic focus areas.

Job & Division Summary: 

Provide in-depth technical support for customers and sales teams. Work both directly and indirectly with customers to ensure the best possible match between the company’s products and the customer’s applications. Function as a liaison between the customer and the various disciplines within the company. Develop and provide technical training for sales and other relevant teams. Manage projects in the relevant software and always assure compliance with processes.

Responsibilities

• Serve as the primary technical expert, assisting customers with product selection, specifications, and compatibility to facilitate sales.
• Manage relationships with large OEM customers, including communication, quality reporting, and engineering support.
• Collaborate with cross-functional teams including sales, manufacturing, engineering, and supply chain—to address customer needs and drive growth.
• Travel to onsite customer visits and trade shows.
• Secure and share (when applicable and allowed) product documentation (data sheets, drawings, and specifications) with internal and external stakeholders.
• Provide pricing recommendations to product managers and sales teams based on: manufacturing cost, market dynamics (average selling price, competitive offers, and value differentiators) and internal guidelines.
• Share potential product ideas based on customer discussions with product managers for product roadmapping considerations.
• Provide guidance and answer questions about product specifications, technical attributes, and commercial differentiators.
• Liaise with other functional teams and customers to aid in the resolution of product performance and quality issues.
• Develop and deliver product training for commercial team members and partners.
• Manage application engineering projects according to process.
• Support of Demand Generation with development of white papers, marketing collateral, campaigns, or other lead generation tools.
• Other responsibilities as assigned or required.

Mandatory Skills

• Experience supporting commercial operations (sales and customers).
• Industry experience with microfluidics in Life Sciences.
• Demonstrated experience working effectively cross-functionally and in a global setting.
• Experience capturing customer requirements and translating them into recommendations.
• Intermediate MS Office skills, including Word, Excel, and PowerPoint. Able to learn and use other software programs as required.
• Strong verbal and written communication skills in English
• Commercial awareness
• Analytical and problem-solving abilities
• Strong presentation skills

Desired skills:

• Experience in Salesforce CRM

Basic Qualifications

• Bachelor’s degree in mechanical engineering or related technical discipline.

What we Offer

• We are all owners of the company! Stock options(Employee Ownership Program)  that align your interests with the company's success.   
• Yearly performance-based bonus, rewarding your hard work and dedication.   
• Leave Encashments  
• Maternity/Paternity Leaves 
• Employee Health covered under Medical, Group Term Life & Accident Insurance 
• Employee Assistance Program  
• Employee development with LinkedIn Learning  
• Employee recognition via Awardco  
• Collaborative, multicultural work environment with a team of dedicated professionals, fostering innovation and teamwork.   

Ingersoll Rand Inc. (NYSE:IR), driven by an entrepreneurial spirit and ownership mindset, is dedicated to helping make life better for our employees, customers and communities. Customers lean on us for our technology-driven excellence in mission-critical flow creation and industrial solutions across 40+ respected brands where our products and services excel in the most complex and harsh conditions. Our employees develop customers for life through their daily commitment to expertise, productivity and efficiency. For more information, visit www.IRCO.com.