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Lead Engagement Specialist

Location: 

DL, IN, 110064

Req ID:  17891


Current employees: please log into our system to apply

Ingersoll Rand is committed to achieving workforce diversity reflective of our communities. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. 

Lead Engagement Specialist

New Delhi, India

 

About Us

Everest (An Ingersoll Rand Business) is a pioneer in India's industrial low-pressure and vacuum solutions, Everest offers a comprehensive range of products including dry screw vacuum pumps, mechanical vacuum boosters, customized industrial vacuum systems, twin & tri lobe Roots blowers, turbo blowers, multi-stage centrifugal blowers, side channel blowers, and spares. With a strong track record of serving various industries such as water treatment, effluent treatment, cement, aquaculture farms, FGD, chemical & pharmaceutical plants, food processing units, waste oil re-refining units, paper, and pneumatic conveying systems, Everest has earned a reputation for reliability and innovation.

Job Summary

This role is responsible for generating high‑quality leads through proactive outreach, managing customer interactions across multiple channels, and maintaining accurate records in Salesforce. It includes executing cold calls, LinkedIn outreach, and email campaigns, nurturing lost or inactive customers, handling enquiry mailboxes, and ensuring data integrity for reporting. The position also tracks key performance metrics including lead quality, conversion rates, and call volumes to support ongoing sales and marketing effectiveness.

 

Responsibilities

  • Generate qualified leads through proactive cold calling, LinkedIn outreach, and targeted email campaigns.
  • Identify new business opportunities using industrial databases, historical leads, and exhibition attendee lists.
  • Reconnect with inactive or lost customers to explore potential re‑engagement opportunities.
  • Perform IVR calling activities as required to support lead generation efforts.
  • Maintain accurate and timely records of all interactions, follow‑ups, and lead progress in Salesforce.
  • Ensure Salesforce data integrity and completeness for reliable reporting and analysis.
  • Monitor and respond promptly to incoming inquiries from designated email IDs: irpft.india@irco.com and enquiry.everest@irco.com.
  • Evaluate lead quality and ensure systematic follow‑up to improve conversion outcomes.
  • Track and report key performance metrics such as qualified leads generated, conversion rates, call volumes, and engagement results.
  • Collaborate with Sales and AMT teams to continuously refine outreach strategies and improve lead quality.

 

Basic Qualifications

  • Graduation or Post Graduation in business or sales related area is preferred

 

Travel & Work Arrangements/Requirements

Work from Office (New Delhi HO)

 

Key Competencies

  • Lead engagement experience in Process Flow or similar industry
  • Good communication skills
  • Proficient in Salesforce and MS Excel

 

What we Offer

  • We are all owners of the company! Stock options (Employee Ownership Program)  that align your interests with the company's success.    

  • Yearly performance-based bonus, rewarding your hard work and dedication.    

  • Leave Encashments   

  • Maternity/Paternity Leaves  

  • Employee Health covered under Medical, Group Term Life & Accident Insurance  

  • Employee Assistance Program   

  • Employee development with LinkedIn Learning   

  • Employee recognition via Awardco   

  • Collaborative, multicultural work environment with a team of dedicated professionals, fostering innovation and teamwork.    

Ingersoll Rand Inc. (NYSE:IR), driven by an entrepreneurial spirit and ownership mindset, is dedicated to helping make life better for our employees, customers and communities. Customers lean on us for our technology-driven excellence in mission-critical flow creation and industrial solutions across 40+ respected brands where our products and services excel in the most complex and harsh conditions. Our employees develop customers for life through their daily commitment to expertise, productivity and efficiency. For more information, visit www.IRCO.com.

Special Accommodation

If you are a person with a disability and need assistance applying for a job, please submit a request.

Lean on us to help you make life better

We think and act like owners.

We are committed to making our customers successful.

We are bold in our aspirations while moving forward with humility and integrity.

We foster inspired teams.

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Ingersoll Rand is committed to achieving workforce diversity reflective of our communities. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request and a member of our team will contact you.

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