Inside Sales Coordinator DG

Ingersoll Rand is committed to achieving workforce diversity reflective of our communities. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. 

Job Title 

Inside Sales Calling Executive

Location 

Chennai, Chengalpattu

About Us

Milton Roy, part of the Ingersoll Rand Group, we are manufactures of controlled-volume metering pumps and equipment that deliver unsurpassed reliability and accuracy in critical chemical dosing applications. Customer segments include Water & Wastewater treatment, Industrial, Oil & Gas, Fertilizers & Chemicals etc.,

Job Summary

The Inside Sales Calling Executive is responsible for lead management and fostering relationships with potential and existing customers via phone. This role involves understanding customer needs, coordinating with distributors, and tracking lead updates on Salesforce and Interlynx tools. The ideal candidate will have excellent communication skills, a persuasive demeanor, and a results-oriented mindset.

Responsibilities

Inbound Calling:

Make calls to inbound leads from prospective and existing customers – understand their requirements and assign them respective channel partners

Lead Qualification:

Qualify leads based on defined criteria after making initial contact.

Lead Tracking & Engagement:

Ensure distributors update the lead status on time.

Follow up with prospects to nurture relationships for future conversions

Customer Relationship Management:

Maintain accurate and up-to-date records of all interactions with clients.

Build and maintain strong, long-lasting customer relationships.

Product Knowledge:

Develop a thorough understanding of the company’s products & services.

Stay updated with industry trends and market conditions to effectively address customer needs.

Reporting and Feedback:

Prepare and submit regular reports on lead activities, lead conversion, and performance metrics.

Provide feedback to the sales and marketing teams on customer needs, and areas for improvement.

Qualifications:

• Education: Any degree
• Experience:  Experience in an inside sales role, telemarketing, or customer service is preferred.

Skills & Attributes:

• Excellent verbal and written communication skills.
• Mandatory languages – English & Hindi
• Ability to work independently and as part of a team.
• High level of organizational and time management skills.
• Empathetic and customer-focused approach.
• Proactive and self-motivated with a positive attitude.

Working Conditions:

• Office environment – 5 working days
• Day shift – weekend shifts

What we Offer

We are all owners of the company! Stock options(Employee Ownership Program)  that align your interests with the company's success.   

Yearly performance-based bonus, rewarding your hard work and dedication.   

Leave Encashments  

Maternity/Paternity Leaves 

Employee Health covered under Medical, Group Term Life & Accident Insurance 

Employee Assistance Program  

Employee development with LinkedIn Learning  

Employee recognition via Awardco  

Collaborative, multicultural work environment with a team of dedicated professionals, fostering innovation and teamwork. 

Ingersoll Rand Inc. (NYSE:IR), driven by an entrepreneurial spirit and ownership mindset, is dedicated to helping make life better for our employees, customers and communities. Customers lean on us for our technology-driven excellence in mission-critical flow creation and industrial solutions across 40+ respected brands where our products and services excel in the most complex and harsh conditions. Our employees develop customers for life through their daily commitment to expertise, productivity and efficiency. For more information, visit www.IRCO.com.