Senior Windchill Application Analyst

Ingersoll Rand is committed to achieving workforce diversity reflective of our communities. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. 

Job Title 

Senior Windchill Application Analyst

Location 

Bangalore/ Chennai

About Us

Ingersoll Rand is committed to achieving workforce diversity reflective of our communities. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. 

Job Summary

Ingersoll Rand Global Engineering IT team is seeking a Senior Windchill Application Analyst to provide Windchill application support and sustenance and maintenance support across Ingersoll Rand. The candidate will be part of India PLM Operations team and work collaboratively with Global PLM team and Business users located across Globe.

Responsibilities

• Provide L2 and L3 level support to Windchill PLM end users.
• Resolve Windchill application issues, ensure SLA adherence and improve user experience.
• Perform in-depth Analysis of Windchill problems, reproduce issues, create and report defects in the defect management system
• Understand existing code/logic and fix bugs.
• Design, develop, test & deploy windchill enhancements independently
• Understand requirements, program specifications, use cases and develop programs based on Windchill PDMLink, ProjectLink , etc
• Collaborate with Global support teams, and other cross functional teams to ensure customer issues are resolved on time to ensure seamless PLM operations
• Implement Operational Excellence practices and ensure continuous improvement to prevent problems and reduce incidents
• Produce monthly metrics related to Engineering applications Level 3 support

Basic Qualifications

•  Education:   B.E./ B. Tech (CSE/ IT/ Mech or Any stream) / MCA
• Experience: 5 -10 years’ in Windchill PLM Development & Application Support  
  • Minimum 5 years of experience in development/customization of Windchill 11.x & 12.x

Key Competencies

• Expertise in Windchill customization with very good experience in Windchill APIs, Windchill Customization Methodologies. Excellent knowledge of Java J2EE technologies.
• Expertise in Windchill PLM business processes, Windchill Configuration and Customizations (Part Management, Change Management, and Workflow modules, etc.)
• Ability to write SQL queries, database procedures, understanding of database administration, and database design.
• Excellent troubleshooting and problem-solving skills. Must have worked on debugging of existing modules/programs
• Ability to design, develop, test & deploy windchill enhancements independently
• Understanding of PLM-CAD integrations and Windchill Work Group Manager (WGM) Interface.
• Understanding of Windchill development environment, infrastructure capabilities and constraints.
• Basic knowledge of Unix/Linux environments
• Experience with Webservices is preferred.
• Ability to work on a self-initiated basis and within a team environment, coordinating between various disparate teams
• Effective interpersonal, solid analytical and proficient verbal and written communication skills
• Ability to set priorities and manage own workload, manage multiple projects simultaneously
• Self-starter with drive for results and attention to detail
• Ability to support remote teams and services in a global environment

What we Offer

• We are all owners of the company! Stock options(Employee Ownership Program)  that align your interests with the company's success.   
• Yearly performance-based bonus, rewarding your hard work and dedication.   
• Leave Encashments  
• Maternity/Paternity Leaves 
• Employee Health covered under Medical, Group Term Life & Accident Insurance 
• Employee Assistance Program  
• Employee development with LinkedIn Learning  
• Employee recognition via Awardco  
• Collaborative, multicultural work environment with a team of dedicated professionals, fostering innovation and teamwork.   

Contact for Queries             

• Karthic Chandran( Talent Acquisition Specialist) Karthic.Chandran@irco.com
• Zepheny Ferrow(Talent Acquisition Manager-MEIA) Zepheny.ferrow@irco.com

Ingersoll Rand Inc. (NYSE:IR), driven by an entrepreneurial spirit and ownership mindset, is dedicated to helping make life better for our employees, customers and communities. Customers lean on us for our technology-driven excellence in mission-critical flow creation and industrial solutions across 40+ respected brands where our products and services excel in the most complex and harsh conditions. Our employees develop customers for life through their daily commitment to expertise, productivity and efficiency. For more information, visit www.IRCO.com.