Windchill PLM

Ingersoll Rand is committed to achieving workforce diversity reflective of our communities. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. 

JOB DESCRIPTION & DUTIES AND RESPONSIBILITIES:

Ingersoll Rand Global Engineering IT team is seeking a PLM System Administrator to support sustenance and maintenance support across Ingersoll Rand. The candidate work collaboratively with fellow System Administrators located in India & USA.

Responsibilities include but are not limited to:

• Installation, configuration, and support of Windchill environments
• Re-hosting (Cloning) Windchill environments.
• Supports daily operations including monitoring, alerting, troubleshooting, capacity management, provisioning, hardware and software configuration, patching, upgrades and performance monitoring/tuning Administers multiple systems including regular after-hour & weekend supports and 24x7x365 in a 99.999% uptime environment.
• Manage lifecycles, workflows, queues, security, roles, templates, etc. within the Windchill environment.
• Troubleshoots and resolves system problems, incidents/requests, ensure SLA adherence
• Works proactively to identify root cause and recommends/ implements preventative solutions.
• Adheres to global IT standards, policies and procedures and coordinate related activities with global IT teams.
• Work with vendor to troubleshoot issues and implement patches when necessary.
• Collaborate with software vendors, extended IT teams to resolve technical issues.
• Coordinate and/or perform System Upgrades
• Provide recommendations to management on software and/or hardware upgrades.
• Provide second-level user support.

REQUIRED SKILLS & KNOWLEDGE:

• Education:   Bachelor or Master degree in Computer science (preferred) /Information Technology /Mechanical or Any stream  / Master in Computer Applications
• Experience: At least 5-7 years’ experience in administrating Windchill PLM systems.
  • Recent PLM administration responsibilities in a global design and manufacturing environment
• Experience in PTC Windchill administration, cluster configuration, rehosting, and analyzing performance issues.
• Experience working in Linux environment, Linux commands and shell scripting.
• Configuring Windchill –CAD integrations with Creo/Inventor/Solidworks and troubleshooting.
• Understanding of Oracle Database and experience in Oracle/SQL scripting.
• Ability to configure and support replica servers and Windchill application in a cluster environment with SSO/MFA.
• Experience in Windchill License management and Windchill user/license auditing.
• Familiarity with System monitoring tools like PSM, SIEM tools like Splunk will be an added advantage.
• Experience of hosting/migration to Cloud will be an added advantage.
• Experience with the migration of data from one PLM or data storage software to another will be an added advantage.
• Ability to work on a self-initiated basis and within a team environment, coordinating between various disparate teams.
• Familiarity with industry configuration management standards and methodologies
• Experience in Source control tools like GIT & CI/CD tools like Jenkins.
• Implement and maintain security measures to address server vulnerabilities and protect Windchill system data.
• Effective interpersonal, solid analytical, and proficient verbal and written communication skills required.
• Strong problem solving and troubleshooting skills.
• Ability to set priorities and manage own workload, manage multiple projects simultaneously.
• Self-starter with drive for results and attention to detail
• Able to independently complete assignments within established time frames

Job Location:

Ingersoll Rand India (Chennai/ Bangalore)

Ingersoll Rand Inc. (NYSE:IR), driven by an entrepreneurial spirit and ownership mindset, is dedicated to helping make life better for our employees, customers and communities. Customers lean on us for our technology-driven excellence in mission-critical flow creation and industrial solutions across 40+ respected brands where our products and services excel in the most complex and harsh conditions. Our employees develop customers for life through their daily commitment to expertise, productivity and efficiency. For more information, visit www.IRCO.com.