Recurring Revenue & Aftermarket Manager

Ingersoll Rand is committed to achieving workforce diversity reflective of our communities. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. 

Role Title: Manager / Senior Manager – Aftermarket Growth & Recurring Revenue
Location: Gurgaon, India | Function: Aftermarket | Employment Type: Full-time
Reports to: Business Excellence Leader (India)

Key Responsibilities

A) Multiyear Service/ Maintenance Contracts

• Plan & Governance: Align KPIs/targets with AOP and MLB; cadence with business leaders for monthly performance and corrective actions.
• Enablement: Develop and deliver training on CARE offerings, value articulation, tools, and playbooks for direct & distributor teams.
• Commercials: Price CARE contracts to AOP margin requirements; own concession governance (thresholds, approvals, leakage control).
• Risk & Compliance: Validate T&Cs of contracts prior to booking; collaborate with Legal/ Finance on liabilities, indemnities, SLAs, commitments.
• Growth: Identify target accounts and white space; drive campaigns with Sales/Service for new bookings and renewals.

B) EcoPlant – Market Establishment & Growth

• Sales Readiness: Develop Competency of direct & distribution teams on EcoPlant proposition, ROI cases, proposal templates.
• Demand Creation: Customer visits, presentations, negotiations; anchor pilots/ POCs and reference sites.
• Process Set-up: Drive end-to-end workflow – contract booking → parts ordering → invoicing → revenue recognition; ensure controls and SLAs.
• Performance: Monitor installed sites; compare commitments vs actuals; close gaps by closely working with EcoPlant Technical/ Engine team.
• Scale-up: Build first-mover advantage with segment penetration, channel plans, and win stories.

C) Aftermarket Solution Sales (PAC Airend, panel upgrades, Scada solutions, cooler/HRU upgrades, conversion kits etc.)

• Business Growth: work closely with sales team to proactively identify and drive opportunities related to upgrades and replacements
•  Pipeline & Growth: Work the funnel with Sales; qualify opportunities; forecast with accuracy; drive cross-sell/upsell.
• Delivery: Coordinate with internal teams and vendors for timely fulfillment; resolve escalations; protect margins.
• Pricing/ Concessions Management: Own price validation and concession management; track price realization.
• Aftermarket Business Growth: Drive Aftermarket business with Sales and Service team using data analytics, system tools, new solution development, competency development.

D) IIoT Transformation

• Installed Base Growth: Increase IoT-connected assets through targeted campaigns and attach rates at service touchpoints.
• Awareness & Training: Run sessions for direct & distribution teams; equip them with use-cases, scripts, and objection handling.
• Lead Management: Drive IoT lead registration; track opportunity-to-win conversion; optimize steps in CRM.
• Proactive Experience: Establish and drive processes for alerts, predictive service actions, and customer communications to demonstrate value.

Skills & Competencies

• Strong commercial acumen – pricing, margin management, concessions governance.
• Contract lifecycle understanding – booking cycle, T&Cs, revenue recognition, on time renewals
• Sales enablement – training design & delivery, playbooks, objection handling.
• Data & tools: CRM (e.g., Salesforce), CPQ, Excel/ Power BI, pricing analytics, Python and AI tools will be added advantage
• Negotiation & stakeholder management across direct/distribution channels.
• Process thinking & governance: designing E2E workflows with controls.
• Industrial/ technical Acumen (good knowledge of compressed air/ industrial equipment/ IIoT).

Education & Experience

• Bachelor’s in engineering (Mechanical/ Electrical/ Industrial); MBA preferred.
• 8–12 years in commercial roles in industrial/capital equipment businesses.
• Proven record in pricing, sales support, contract management, channel management, and IoT/ connected solutions (nice to have).

Location & Travel

• Base: Delhi, India
• Travel: ~20–30% across India (customer visits, distributor training, site audits)

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Ingersoll Rand Inc. (NYSE:IR), driven by an entrepreneurial spirit and ownership mindset, is dedicated to helping make life better for our employees, customers and communities. Customers lean on us for our technology-driven excellence in mission-critical flow creation and industrial solutions across 40+ respected brands where our products and services excel in the most complex and harsh conditions. Our employees develop customers for life through their daily commitment to expertise, productivity and efficiency. For more information, visit www.IRCO.com.