Service Engineer

Location

Ahmedabad

About Us

Everest Blowers & Vacuum Pumps – An Ingersoll Rand Business was established with the purpose of empowering our customers’ Industrial Low Pressure & Vacuum needs and providing them with Innovative Cost-Saving Engineering Solutions.

Job Summary

Service Engineer is responsible for addressing all service-related queries at customer sites and resolving technical issues through timely site visits and support. The role includes installation, commissioning, repairing, overhauling, troubleshooting, maintenance, and customer support activities for Everest Blowers and Robuschi Blowers. The candidate should also possess a business-generation mindset to identify opportunities for spare sales, AMC/CAMC contracts, and service business growth.

Responsibilities

• To manage and respond timely to customer calls for the assigned territory.
• Independent execution of installation, commissioning, repairing, overhauling, maintenance, and troubleshooting of Everest Blowers, Robuschi Blowers, Screw Pumps, Boosters, and Vacuum Pumps.
• Ensure service call attendance and resolution at customer sites within the predefined timeline.
• Carry out inspection, fault diagnosis, repair, and refurbishment of blower and vacuum equipment.
• Support customers through technical and administrative activities.
• Prepare and submit service reports and provide technical guidance to team members.
• Provide installation, operation, and maintenance training to internal and external customers.
• Suggest adequate spare parts stocking at customer sites to minimize machine downtime.
• Support the Aftermarket Spare Sales Team to maximize AMC/CAMC coverage.
• Close coordination with the factory team to ensure timely availability of spares at site.

Basic Qualifications

Diploma / Bachelor Degree (Mechanical / Electrical)

Self-driven approach

Good knowledge of the aftermarket (parts & service) within the Air Compressor, Blower, Vacuum Pump, and Industrial Equipment industry.

Travel & Work Arrangements/Requirements

70-80% travel across South India.

Key Competencies

• Minimum 4-5 years of experience within the Blowers, Vacuum Pumps, Compressors, or Industrial Pump industry.
• Hands-on experience in installation, commissioning, repairing, troubleshooting, and overhauling of Everest Blowers and Robuschi Blowers.
• Fluent in English and Hindi.

What We Offer

• We are all owners of the company! Stock options (Employee Ownership Program)  that align your interests with the company's success.    
• Yearly performance-based bonus, rewarding your hard work and dedication.    
• Leave Encashments   
• Maternity/Paternity Leaves  
• Employee Health covered under Medical, Group Term Life & Accident Insurance  
• Employee Assistance Program   
• Employee development with LinkedIn Learning   
• Employee recognition via Awardco   

Collaborative, multicultural work environment with a team of dedicated professionals, fostering innovation and teamwork.    

Ingersoll Rand Inc. (NYSE:IR), driven by an entrepreneurial spirit and ownership mindset, is dedicated to helping make life better for our employees, customers and communities. Customers lean on us for our technology-driven excellence in mission-critical flow creation and industrial solutions across 40+ respected brands where our products and services excel in the most complex and harsh conditions. Our employees develop customers for life through their daily commitment to expertise, productivity and efficiency. For more information, visit www.IRCO.com.